Services
Commercial services associated with the customer and their lifecycle.
Product
The more you look at Qubiq, the less sense it makes to split your ISP across different tools.
This catalog brings commercial, technical and support operations together in one product. Available means a consolidated capability; Beta means a functional capability that continues to evolve.
Customers and services
Daily subscriber operations and services.
Available Beta Beta Beta Beta
Customer management
Operational record, services, status and customer context.
Plans
Plan catalog, changes and commercial administration.
Customer portal
Self-service, account status, payments, documents and requests.
Payment promise
Payment-promise flow connected to debt and reconnection.
Billing and collections
Debt, payments, cycles, reconciliation and fiscal capabilities.
Available Beta Beta Beta Beta
Billing
Invoices, debt, commercial status and collections.
Recurring billing
Billing cycles and periodic processing.
Payment reconciliation
Reconciliation center and payment allocation.
Payment reminders
Follow-up and notices associated with due dates.
Multi-country electronic invoicing
Fiscal policies and adapters by jurisdiction.
BetaMulti-account payment gateways
Multiple accounts per provider and routing strategies.
Network and access
Infrastructure, addressing and subscriber access.
Available Beta Beta Beta Beta
Network map
Assets, links, traceability and geographic FTTH operations.
AvailableIPAM
Addressing, gateway, DNS and network context.
AvailableMikroTik routers
Router management and integration with ISP context.
BetaMulti-vendor OLT / ONU
Provisioning and management based on vendor capabilities.
Hotspot
Hotspot service operations integrated with Qubiq.
Speed test
Integrated speed testing linked to the service.
Traffic history
Historical traffic and usage visualization.
Installations
Tracking of new service activations and installations.
Support and operations
Technical work, follow-up and team coordination.
Tickets
Request and support management with customer context.
Work orders
Field work, scheduling and technical follow-up.
Inventory
Equipment, items, warehouses, movements, technicians and vehicles.
Communications
Notices, templates, channels and delivery tracking.
Notifications
Operational notification center.
Audit and change history
Traceability of relevant actions and changes.
Platform and growth
Tools to scale, integrate and migrate.
Users and roles
Access, permissions and user administration.
Marketplace and plugins
Extensions and integrations managed from Qubiq.
Migrations
Tools for importing information from other systems.
BetaDocumentation and quick guide
Operational help and product documentation.
Operational benefits
Reduce fragmentation without losing context.
Qubiq keeps this capability connected to the wider ISP operation instead of treating it as an isolated screen.
- Keep customer and service context together.
- Reduce duplicated information between teams.
- Use explicit availability and beta status.
Evaluation
Compare it with the way your ISP works today.
Use the 30-day trial to validate real workflows before choosing a plan.